6/27/07 - Proactive Maintenance

Do you ever wonder what it would be like to work in a totally proactive maintenance organization? Very few of us get that opportunity, and the reason is we are waiting for it to HAPPEN.

Well, if you want proactive maintenance, you have to build it, and that means making some changes. What changes, you ask? I would suggest to you that trying something, anything, even a small change would be a step in the right direction. Even if you make a mistake, you will learn something.

At the root of every great maintenance program is a system. A system with clearly defined descriptions of what is supposed to be done, who is supposed to do it and a procedure for how to do it. Go ahead, right now, draw a block diagram of how a work request travels from an idea in someone's head to completion.

Can you do it? Are you sure it is accurate? Do you see any disconnects or weaknesses? Do people REALLY use the system, or is it just a wish? Until you reach an agreement between maintenance and operations that the system is correct and supported, you will never achieve good results.

The system is the solution.

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